Silver Cross Pioneer Special Edition Pram Henley

I was not impressed with or pioneer, purchased this New and used with our new Baby for six weeks. I found the wheels would lock up if there was slightly uneven pavement the pram would stop with… Read more

I was not impressed with or pioneer, purchased this New and used with our new Baby for six weeks. I found the wheels would lock up if there was slightly uneven pavement the pram would stop with such force or it would feel like the front wheel arms would somewhat bend.
On flat even surface like a shopping centre, no issues however if walking on a footpath, grass or rocks I would have these issues.
I contacted Silver Cross customer service who are no help at all and basically said I have to lift the front of the pram by putting pressure on the handlebars when it happens. Even though at this point I’ve had the plan for 4 to 5 weeks and ask for a return and refund. They declined.. pretty poor considering this prime is advertised to be an all-terrain pram. . researching more I did find out this is a very common problem.
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Our Silver Cross pram has been great for our first baby. It was a great deal and came with the seat, bassinet, rain cover and baby bag. It is sturdy and is very smooth. The only two… Read more

Our Silver Cross pram has been great for our first baby. It was a great deal and came with the seat, bassinet, rain cover and baby bag. It is sturdy and is very smooth.
The only two down sides to the pram is the extended sun shade, the metal rod inside it has broken in three places which has caused it to lose its shape. The other down side is not being able to put the shoulder straps back in. I have only been able to put one back in after washing them.
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Great product, if there was one thing that I was to criticise, it would be that it’s not a good pram to go on gravel or bumpy paths as it’s suspension isn’t very good and that you… Read more

Great product, if there was one thing that I was to criticise, it would be that it’s not a good pram to go on gravel or bumpy paths as it’s suspension isn’t very good and that you can’t really use the underneath basket/storage when using the bassinet attachment but apart from that it’s a brilliant and stylish pram and I think it’s definitely worth the price tag
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